In large hotels and resorts, there is usually a General Manager or Operations Manager that has oversight for the entire facility. Reporting to that person will be a Food and BeverageDirector and a Catering Manager and a Reservations or RoomsManager. For handling management of the physical plant and for room care, there is usually a Facilities Manager and a Housekeeping Manager. There is also usually a Hotel Security Director.
The Catering Department handles large functions in the hotel’s Ballrooms and Meeting Rooms. The Reservations Manager handles room bookings and either generates or recommends discount or Promotional Programs. The Housekeeping Department sees that the rooms, hallways, meeting rooms and ballrooms are kept clean. The Facilities Manager is responsible for keeping all systems operating: HVAC, lighting, elevators, escalators and doors. Food and Beverage Department manages any Restaurants and Bars on the premises and is also responsible for local promotional efforts.
Degrees and Certificates for Hospitality Management Professionals
Masters in Hospitality Business
Bachelors in Business/Hospitality Management
Bachelors in Culinary Management
Bachelors in Hotel and Catering Management
Associates in Food and Beverage Management
Bachelors in Resort Management
Associates in Hotel Facility Management
Median Annual Salaries for Hospitality Management Professionals
Food & Beverage Managers
$43,660
Catering Manager
$35,971
Facilities Manager
$40,091
Rooms Manager
$35,676
General Manager
$72,010
Source: U.S. Dept. Labor; Salary.Com; Collegejournal.Com