Hotel Managers, Hotel Management Degrees, Hotel Management Education
There are two functions in the Hospitality business that are referred to as Hotel Manager. The major executive is the HotelGeneral Manager who has overall responsibility for the operation of the hotel. Within guidelines established by the hotel owners the general manager sets Room Rates, approves expenditures, and ensures expected Standards for Guest Service, decor, housekeeping, food quality, and banquet operations. The General Manager is in charge of both the budget (for capital expenditures) and the balance sheet.
There is also a Hotel Manager responsible for all of the day-to-day functions of the hotel including food and beverage, room or lodging services and maintenance. In large facilities, there is a Hotel Manager on duty around the clock – usually three people working different shifts. Also in larger facilities, there may be Assistant Managers who pick up some of the duties such as staffing; there may be an entirely separate Food andBeverage or Catering Office as well.