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Negotiation And Conflict Management

Arbitrators, Negotiation Courses, Conflict Management Training


Arbitrators usually are Attorneys or Business Persons with expertise in a particular field. The parties identify, in advance, the issues to be resolved by arbitration, the scope of the relief to be awarded, and many of the procedural aspects of the process.


There are two types of Arbitration—compulsory and voluntary. During Compulsory Arbitration, opposing parties submit their dispute to one or more impartial persons, called Arbitrators, for a final and nonbinding decision. Either party may reject the ruling and request a trial in Court. Voluntary Arbitration is a process in which opposing parties choose one or more arbitrators to hear their dispute and submit a final, binding decision.  


Mediation, or neutral evaluation, involves an attempt by the parties to resolve their dispute with the aid of a neutral third party. A mediator may offer suggestions, but resolution of the dispute rests with the parties themselves.


Courts ask that Voluntary Mediators provide their services at the lowest possible rate and that parties split the cost. Depending on the type of case, court-referred community mediation centers may charge a small fee to the parties involved in mediation.


Degrees for Arbitration, Mediation and Conciliation Practitioners


  • Juris Doctor
  • Bachelors in Social Work
  • Bachelors in Counseling
  • Bachelors/Masters in Dispute Resolution

Median Annual Salary for (Non-Attorney) Professionals:


Mediators and Conciliators              $54,760.


Source:  U.S. Department of Labor

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